Technical Trainer

Technical Support Ann Arbor, Michigan

Come Join Our Passionate Team!  At Barracuda, we make the world a safer place. We believe every business deserves access to cloud-enabled, enterprise-grade security solutions that are easy to buy, deploy, and use. We protect email, networks, data and applications with innovative solutions that grow and adapt with our customers’ journey. More than 200,000 organizations worldwide trust Barracuda to protect them — in ways they may not even know they are at risk — so they can focus on taking their business to the next level.   

We know a diverse workforce adds to our collective value and strength as an organization.  Barracuda Networks is proud to be an Equal Opportunity Employer, committed to equal employment opportunity and equitable compensation regardless of race, gender, religion, sex, sexual orientation, national origin, or disability.  
  
Envision yourself at Barracuda  
  
Barracuda Networks is looking for a highly motivated Technical Trainer with networking knowledge to provide technical training for our network and data protection products for our customers and partners. This includes delivering in-person and virtual classroom training and producing internal and customer based video-based training. In this position, you will be working in a team that covers North America.  
  
What you’ll be working  
 
  • Delivering classroom and virtual-classroom technical training
  • Design and deliver on-site customized technical training
  • Recording of technical training and hands-on videos
  • Adapt courses to new firmware releases
  • Develop internal training resources for new hires and continuing education 
 
What you bring to the role  
  
  • 2+ years of experience in delivering technical training 
  • Technical background in network technology and firsthand experience as a trainer 
  • Working with people and impart knowledge 
  • Fluent in writing and speaking English 
  • Willingness to travel to on-site classes and other Barracuda offices 
  • Experience of working in an international company 
  • Advantageous: Working knowledge of Barracuda backup and data protection products. Windows networks including Active Directory and Exchange, experience with Linux, and basic knowledge of public cloud platforms (Microsoft Azure, Amazon Web Services, Google Cloud Platform) is a plus 
 
What you’ll get from us  
 
A team where you can voice your opinion, make an impact, and where you and your experience are valued. Internal mobility – there are opportunities for cross training and the ability to attain your next career step within Barracuda.   
  
  • Equity, in the form of non-qualifying options
  • High-quality health benefits
  • Retirement Plan with employer match
  • Career-growth opportunities
  • Flexible Time Off and Paid Time Off benefits
  • Volunteer opportunities 

 

Job ID : 26-511

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